Case Warranty Policy

STR8 Brand takes a tremendous amount of pride in the quality and performance of our products.

STR8 Brand guarantees its Cases for 30 Years against breakage or defects in workmanship.

STR8 Brand Cases are guaranteed to be watertight to a depth of 3.3 feet (1 meter) for 30 minutes (IP 67) if properly closed with undamaged O-ring in place unless otherwise stated. To the extent permitted by law, STR8 Brand’s liability is limited to the case and not its contents or foam and in no event shall STR8 Brand’s liability to the purchaser for damages exceed the purchase price of the case in respect of which damages are claimed.

TO THE EXTENT PERMITTED BY LAW:

(A) THIS WARRANTY IS IN LIEU OF ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE; (B) ALL OTHER IMPLIED WARRANTIES AND ANY LIABILITY NOT BASED UPON CONTRACT ARE HEREBY DISCLAIMED AND EXCLUDED; AND (C) IN NO EVENT SHALL STR8 BRAND BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR SPECIAL DAMAGES, REGARDLESS OF WHETHER A CLAIM FOR SUCH DAMAGES IS BASED ON WARRANTY, CONTRACT, NEGLIGENCE OR OTHERWISE.

STR8 Brand will either repair or replace any broken or defective product, at our sole option. TO THE EXTENT PERMITTED BY LAW, THIS SHALL BE THE SOLE AND EXCLUSIVE REMEDY OF THE PURCHASER.

To make a warranty claim, the purchaser must contact STR8 Brand through our website at: www.STR8Brand.com or by calling 1-248-850-7251. Any warranty claims shall be made by the purchaser as soon as practicable. The purchaser must obtain a return authorization number from STR8 Brand prior to returning any product, and is responsible for paying for all warranty freight costs. If STR8 Brand determines that any returned product is not defective, within the terms of this warranty, the purchaser shall pay STR8 Brand all costs of handling, return freight and repairs at STR8 Brand’s prevailing rates.

All warranty claims of any nature are barred if the product has been altered, damaged or in any way physically changed, or subjected to abuse, misuse, negligence or accident.

Some states and countries do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may have other rights which vary from state to state and country to country.